At Coffee Network, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, forums, and services.
1. Information We Collect
We may collect the following types of information:
- Account Information: Username, email address, Minecraft username, and any other information provided during account registration on our website or forums.
- Payment Information: If you make purchases through our webstore (ranks, crate keys, perks), we may collect payment details. Note that all transactions are handled securely through third-party payment processors, and we do not store credit card or financial information.
- IP Address: When you access our website or connect to our server, your IP address may be logged for security and diagnostic purposes.
- Communication: Any messages or emails you send to us, including support requests or posts on our forums, may be stored.
- Cookies: Our website may use cookies to enhance your browsing experience. These are small text files stored on your device that help us track usage patterns and provide customized experiences.
2. How We Use Your Information
We use the information collected for the following purposes:
- To manage your account and provide access to our Minecraft server, forums, and services.
- To process payments and deliver the items or services you have purchased.
- To communicate with you about updates, server news, or support issues.
- To enforce our rules and ensure the security of our website and server.
- To analyze website traffic and improve user experience.
3. Sharing of Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following situations:
- Third-Party Services: We use trusted third-party services (such as payment processors) to help with transactions. These services have their own privacy policies governing how they handle your information.
- Legal Obligations: We may disclose your information if required by law, such as in response to a court order or other legal process.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes using encryption, secure payment processors, and access control measures for our website and server.
However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
5. User Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the information we hold about you and correct any inaccuracies.
- Deletion: You may request that we delete your personal data, though this may affect your ability to access certain services (e.g., the Minecraft server or forums).
- Opt-Out: You can opt out of receiving non-essential communications from us by adjusting your account settings or contacting us directly.
6. Cookies and Tracking
We may use cookies and similar tracking technologies to improve your browsing experience on our website. You can control cookie preferences through your browser settings, though disabling cookies may limit the functionality of certain parts of our website.
7. External Links
Our website may contain links to third-party sites, such as our official Discord server. We are not responsible for the privacy practices or content of these external websites, and we encourage you to review their privacy policies before interacting with them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are encouraged to review the policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.
9. Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].
